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长沙银行科技支行 客户服务中心服务体系构建

  • 2026-05-08 13:58:58
长沙银行科技支行 客户服务中心服务体系构建

长沙银行科技支行

客户服务中心服务体系构建

Changsha Bank Technology Sub-branch

01

PART

目标：把客户服务中心

打造成品牌IP

品牌层面

这是长沙银行科技支行服务生态的再一次升级

城市层面

网红城市长沙，首个网红银行打卡点

行业层面

让冰冷的数字，有生活的温度

长沙银行科技支行用户气质

长沙高新区集中了全省50%以上的上市公司！90%的移动互联网企业！（腾讯、58到家、湖南映客、中国电子、中国长城、中森通信、北云科技、搜云网络等众多企业。）以及80%的医疗器械企业！

“科创人”：代表着城市的未来，是城市创新和发展的超新星

科研、移动互联网等科创从业人员个性特征和核心需求：

成长传承

实现价值

享受生命

客户服务中心定位命名

科创金融+

02

PART

传播与运营思考

在运营之中达成推广

长沙银行科技支行十年美好沉淀

落地“科创美好生活场景”

03

PART

IP

美好惊喜官 科仔

运营动作一：联合起势

运营动作二：来自美好星球的礼物

（红网/腾讯/各领导/IT行业大咖，定向美好邀约）

伴手礼+邀请函

04

PART

场景体验

沉浸式现场互动

沉浸式太空美陈、网红直播、惊喜IP、艺术涂鸦、美好星球市集……

在现场创造一系列引爆全城的话题事件

太空主题美陈

网红直播

美好星球市集+科创金融家周边快闪摊

茶颜悦色、十二时辰书店、黑色经典、猿素咖啡等

打造美好星球市集！

05

PART

VI / 导示标识系统

END.

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引才 | 湖南省长沙市望城区2026年面向全国公开引进事业引才博士

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  139. /yingpanguazai/ssd/ssd1/www/e.460.net.cn/runtime/temp/58d7cf2308c7c7dcdfb7495b4c084c05.php ( 11.98 KB )
  140. /yingpanguazai/ssd/ssd1/www/e.460.net.cn/vendor/topthink/think-trace/src/Html.php ( 4.42 KB )
  1. CONNECT:[ UseTime:0.000789s ] mysql:host=127.0.0.1;port=3306;dbname=e460;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `fenlei` [ RunTime:0.001380s ]
  3. SELECT * FROM `fenlei` WHERE `fid` = 0 [ RunTime:0.000634s ]
  4. SELECT * FROM `fenlei` WHERE `fid` = 63 [ RunTime:0.000699s ]
  5. SHOW FULL COLUMNS FROM `set` [ RunTime:0.001315s ]
  6. SELECT * FROM `set` [ RunTime:0.000585s ]
  7. SHOW FULL COLUMNS FROM `article` [ RunTime:0.001399s ]
  8. SELECT * FROM `article` WHERE `id` = 517708 LIMIT 1 [ RunTime:0.001078s ]
  9. UPDATE `article` SET `lasttime` = 1778237508 WHERE `id` = 517708 [ RunTime:0.021449s ]
  10. SELECT * FROM `fenlei` WHERE `id` = 64 LIMIT 1 [ RunTime:0.003180s ]
  11. SELECT * FROM `article` WHERE `id` < 517708 ORDER BY `id` DESC LIMIT 1 [ RunTime:0.001581s ]
  12. SELECT * FROM `article` WHERE `id` > 517708 ORDER BY `id` ASC LIMIT 1 [ RunTime:0.001238s ]
  13. SELECT * FROM `article` WHERE `id` < 517708 ORDER BY `id` DESC LIMIT 10 [ RunTime:0.003776s ]
  14. SELECT * FROM `article` WHERE `id` < 517708 ORDER BY `id` DESC LIMIT 10,10 [ RunTime:0.003972s ]
  15. SELECT * FROM `article` WHERE `id` < 517708 ORDER BY `id` DESC LIMIT 20,10 [ RunTime:0.013275s ]
0.248996s